Tapping into lived experience – a ‘how to’ discussion
Tapping into ‘lived experience’ can support any vulnerable customer strategy and social innovation agenda. But what are the real benefits and how do you do it really well?
‘Unlocking Vulnerability’ Podcast
Michael Hilton, Director at Three Hands, was invited to be a guest on Helen Pettifer’s Unlocking Vulnerability podcast, to discuss the insight that charities and those with lived experience can bring to support businesses looking to better serve their vulnerable customers.
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