The future of energy

Exploring decarbonisation opportunities and testing back-up power solutions for those most in need

When the lights go out, for most of us it’s anything from mildly annoying (no TV for a while) to inconvenient and disruptive (the fridge and freezer stop working). But our lives are not threatened. For some, though, the consequences of a power cut could be critical.

That’s why the Centre for Energy Equality wanted to test a range of solutions for people who rely on electrical equipment for their medical needs.

We gathered a panel of people from our Lived Experts Research Community who rely on devices such as large electric wheelchairs, mechanised beds and fridges to keep essential medication at the right temperature. We gathered their views on a range of emergency energy supply solutions through online panel discussions, before asking some of the lived experts to test solutions in their own homes.

We also explored how lived experts would feel about developments that would support a transition to green energy, with the idea that nobody should be left behind when it comes to the move to renewables.

The result was real clarity on the pros and cons of various back-up energy solutions and a clear picture of how to take the most vulnerable of energy customers on the journey to net zero.

“Through engagement with lived experts, we have gained invaluable insights into the needs of those most vulnerable during power outages. The insights have been critical in shaping the future service design.”

Andrew Ross, Founder and Director, Centre for Energy Equality

Share this case study:

More Case Studies